Umpqua Bank Seattle – Capitol Hill
Last week I attended the grand opening of the new Umpqua Bank store in the Capitol Hill neighborhood of Seattle. Although I have been in a number of Umpqua Bank stores in the past few years, I was...
View ArticleResearch, Refine and Reposition: Three Steps to Taking Advantage of New...
There can be little doubt that the economic upheaval of the past two years has caused a dramatic shift in consumer behavior. An article published by ABC News during the early days of the recession...
View ArticleRethinking Retail Banking for 2011: the Importance of Segmentation
BAI Banking Strategies published an interesting article yesterday titled, Resolutions for 2011. While I generally agree with the resolutions suggested in the article, there are a few points that...
View ArticleCleaning Up the Customer Base is Good
In a recent Marketing Daily article, ING Direct’s Arkadi Kuhlmann discussed some of his views relative to customer retention, acquisition, and segmentation. Perhaps most interesting, was the...
View ArticleKnow your customers, Know your market
In today’s marketplace, companies across the country have to face a new reality: no one wants to be sold. Recent shifts in the economy have resulted in increased consumer uncertainty and skepticism –...
View ArticleResearch, Refine and Reposition: Three Steps to a More Effective Marketing...
This presentation was delivered as a day-long marketing workshop last week for the Tennessee Bankers Association. Recent shifts in the economy and regulatory landscape have presented financial...
View ArticleWithout a Clear Purpose – You are Simply Marking Time!
People with a purpose live longer. The same goes for companies. Companies that have a clear core purpose – one that guides its actions and drives its choices – are the companies that succeed....
View ArticleClik here to view.
Being the Best
Later this morning, Fortune Magazine will release its annual list of the 100 Best Companies to Work For. Two financial service companies, Oregon-based Umpqua Bank and Virginia-based Navy Federal...
View ArticleClik here to view.
The Blurring of Big vs. Local
When working with community banks and credit unions across the country we often hear the belief expressed that large banks are somehow less of a competitive threat because they are not perceived to be...
View ArticleClik here to view.
Profits Come When Passion Shines Through
A colleague brought an article to my attention yesterday that illustrates some of the concepts that I talk about in a conference presentation entitled Purpose, Passion and Profits. The article by Anita...
View ArticleClik here to view.
Weekly Wrap-Up 02.07.14
For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Citi deploys user-friendly digital tools to be the 'Amazon of #Banking'...
View ArticleClik here to view.
Weekly Wrap-Up 02.14.14
For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions & Consolidation A+ Federal Credit Union said it will open a...
View ArticleWeekly Wrap-Up 02.21.14
For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions & Consolidation Ranks of tiny banks shrinking as challenges...
View ArticleClik here to view.
The Decline of US Small Banks (2000-2013)
Hester Peirce and Robert Greene at the Mercatus Center at George Mason University have put together a series of charts showing the number of US small banks (which they define as banks with $10 billion...
View ArticleClik here to view.
Weekly Wrap-Up 02.28.14
For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions – Expansion, Consolidation Oconee Federal Financial Corp. to...
View ArticleClik here to view.
Weekly Wrap-Up 03.07.14
For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions – Expansion, Consolidation The first of two new Idaho Central...
View ArticleClik here to view.
Weekly Wrap-Up 03.14.14 (Pi Day)
For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions – Expansion, Consolidation Alaska Pacific Bancshares, Inc....
View ArticleClik here to view.
Weekly Wrap-Up 03.21.14
For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions – Expansion, Consolidation Michigan’s AAA Auto Club Group to buy...
View ArticleClik here to view.
Weekly Wrap-Up 03.28.14
For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions – Expansion, Consolidation Layoff process is underway as Iberia...
View ArticleClik here to view.
Weekly Wrap-Up 04.04.14
For those who may miss my daily Twitter posts, here’s a quick recap of the stories we’ve been following this week: Mergers, Acquisitions – Expansion, Consolidation New credit union chartered by The...
View Article